Privacy Policy for BESCleaning.com
Effective Date: January 1, 2025
Introduction: At BES Cleaning, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website. By using our services, you agree to the terms of this Privacy Policy.
SMS and Contact Information Privacy
- Mobile Information Sharing: Your mobile information will not be shared with third parties for marketing purposes.
- Opt-Out Rights: You can opt out of receiving SMS messages by replying ‘STOP’ to any message you receive from BES.
- Disclosure of Message Frequency: Message frequency varies based on unique customer service cases.
- Data Rates Notification: Message and data rates may apply.
- HELP Instructions: Text ‘HELP’ for BES Cleaning customer support.
- Opt-Out Instructions: Text ‘STOP’ to unsubscribe.
- Opt-Out and Help Keywords:
- Opt-out: ‘STOP’ or ‘CANCEL’
- Help: ‘HELP’ or ‘SUPPORT’
Information We Collect:
We collect different types of information depending on your interaction with our website. The information we may collect includes:
- Personal Information:
- Name, email address, phone number, and other personal details you provide when you contact us, fill out a form, or make a booking.
- Usage Data:
- We automatically collect information about how you interact with our website, such as your IP address, browser type, device information, and the pages you visit. This information is collected using cookies and similar technologies.
- Payment Information:
- If you make a purchase or booking, we may collect payment details such as credit card information, billing address, etc. (Note: Payment processing is handled by third-party services, and we do not store sensitive payment information.)
How We Use Your Information:
We use the information we collect for various purposes, including but not limited to:
- Providing, improving, and personalizing our services.
- Processing transactions and fulfilling your requests.
- Communicating with you regarding your inquiries or bookings.
- Sending promotional emails, offers, and updates (with your consent).
- Analyzing website traffic and improving user experience.
- Complying with legal obligations.
How We Protect Your Information:
We implement various security measures to protect your personal information, including encryption, secure servers, and limited access. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
Sharing Your Information:
We may share your information with third-party service providers who assist us in running our website and conducting business, such as payment processors, email marketing platforms, and website analytics providers. These third parties are contractually obligated to keep your information confidential and only use it for the specific services they provide to us.
We will not sell, trade, or rent your personal information to third parties.
Cookies and Tracking Technologies:
We use cookies and similar technologies to enhance your experience on our website, including:
- Session Cookies: To maintain your session while browsing.
- Analytics Cookies: To collect data about how visitors use our site.
- Advertising Cookies: To deliver targeted ads based on your interests.
You can choose to disable cookies in your browser settings, but this may impact your experience on our website.
Your Rights:
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can update or correct your personal information.
- Deletion: You can request the deletion of your personal data, subject to legal requirements.
- Opt-Out: You can opt-out of receiving promotional emails by clicking the unsubscribe link in any email we send.
To exercise your rights or if you have questions about your data, please contact us at connect@bescleaning.com.
Third-Party Links:
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of those websites before providing any personal information.
Children’s Privacy:
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child under 13, we will take steps to delete that information.
Changes to This Privacy Policy:
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Please review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us:
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
BESCleaning.com
Email: connect@bescleaning.com
Phone: (843) 873-6263